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Privacy Policy

Last Updated: 20th March 2025

1. Introduction

HarmonySecrets.com (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Platform. By accessing HarmonySecrets.com, you agree to these terms.

2. Information We Collect

A. Information You Provide

  • Account Registration: Name, email, age, and password.
  • Payment Details: Billing address and payment method (processed securely via third-party gateways like Stripe/PayPal).
  • User Content: Song analysis requests, forum posts, or progress data.

B. Automatically Collected Information

  • Usage Data: Pages visited, time spent, and features used.
  • Device Data: IP address, browser type, and operating system.
  • Cookies: Used for login sessions, preferences, and analytics (see Section 6).

3. How We Use Your Information

  • Provide and personalise services (e.g., course recommendations).
  • Process payments and deliver purchased content (e.g., song analyses).
  • Communicate with you (e.g., subscription updates, newsletters).
  • Improve Platform functionality and user experience.
  • Prevent fraud and enforce our Terms & Conditions.

4. Sharing Your Information

We do not sell your data. We may share it with:

  • Payment Processors: To complete transactions (e.g., Stripe).
  • Analytics Providers: Google Analytics to track usage trends (anonymized data).
  • Legal Compliance: If required by law or to protect our rights.

5. Your Rights

Depending on your jurisdiction, you may:

  • Access: Request a copy of your personal data.
  • Correct: Update inaccurate information.
  • Delete: Ask us to erase your data (exceptions apply for legal obligations).
  • Opt-Out: Unsubscribe from marketing emails (via link in emails).

To exercise these rights, contact info@harmonysecrets.com.

6. Cookies & Tracking Technologies

  • Essential Cookies: Required for account logins and payments.
  • Analytics Cookies: Track usage to improve our Platform.
  • Advertising Cookies: Used for targeted ads (opt-out via browser settings).
  • Consent: Manage preferences via your browser or our cookie banner.

7. Data Security

We use industry-standard measures to protect your data, including:

  • Encryption (SSL/TLS) for data transfers.
  • Restricted access to personal information.
  • Regular security audits.

However, no system is 100% secure. Report suspicious activity to info@harmonysecrets.com.

8. International Data Transfers

Data may be processed outside your country. We ensure transfers comply with applicable laws (e.g., GDPR Standard Contractual Clauses).

9. Children’s Privacy

  • Users under 13 are prohibited unless parental consent is provided.
  • Contact us to delete unauthorised minor accounts.

10. Data Retention

We retain your data only as long as necessary:

  • Active Accounts: Until cancellation.
  • Payment Records: As required by law (typically 7 years).
  • Inactive Accounts: Deleted after 2 years of inactivity.

11. Changes to This Policy

Updates will be posted here. Significant changes will be notified via email or Platform alerts.

12. Contact Us

For questions or requests, contact:
info@harmonysecrets.com

13. Additional Disclosures

  • CCPA (California): California residents can request disclosure of data sharing.
  • GDPR (EU/UK): EU/UK users have the right to lodge complaints with a supervisory authority.